Wumty Reputation
Collect reviews, respond automatically, and build trust
Online reviews are the most powerful local SEO signal and the first thing customers check before calling. A business with 50 Google reviews averaging 4.7 stars wins the call over a competitor with 8 reviews averaging 4.2 stars — every time. But most service businesses struggle with reviews because asking is awkward, responding takes time, and negative reviews feel paralyzing.
Wumty Reputation automates the entire review lifecycle. After you close a job, the system sends a review request via SMS or email. When reviews come in, AI drafts a professional response for your approval. Negative reviews get flagged for immediate attention with suggested response strategies. Your reviews from Google, Yelp, and Facebook are aggregated in one dashboard.
Enterprise platforms like Birdeye ($299/mo) and Podium ($249/mo) offer similar features but price them for businesses with 50+ employees and marketing budgets to match. Wumty Reputation delivers the core functionality that actually moves the needle — automated requests, AI responses, and multi-platform aggregation — at $39/mo.
Automated Review Requests
After closing a job, trigger an SMS or email asking the customer for a Google review. Timed follow-ups increase response rates without being pushy.
AI-Powered Responses
Every review gets a professional, personalized response draft. Approve, edit, or customize before posting. Respond to reviews in seconds, not hours.
Multi-Platform Aggregation
Google, Yelp, and Facebook reviews in one dashboard. See your overall rating, review volume trends, and sentiment analysis across all platforms.
Negative Review Alerts
Instant notification when a negative review is posted. AI suggests response strategies to address concerns professionally and protect your reputation.
Choose Your Plan
Pre-built and ready to deploy. Pay once, own it forever.
Wumty Reputation
Automated review requests (SMS + email)
- AI-powered response drafts
- Google, Yelp & Facebook aggregation
- Negative review alerts & strategies
- Review widget for your website
- Monthly reputation report
Battle-Tested
Battle-tested across real agency deployments.
Lifetime Updates
Every template update is yours forever.
Top Lighthouse Performance
Fastest sites in your market, out of the box.
Review Aggregation Across All Platforms
Google, Yelp, and Facebook reviews displayed in one dashboard. See your overall star rating, review count trends, and average sentiment score across all platforms. Filter by date range, rating, platform, or keyword. Spot trends early — if your average drops from 4.8 to 4.5, you'll know before it costs you leads.
AI Responses That Sound Like You
Every review gets a personalized response draft within minutes. The AI learns your business name, services, and tone to generate responses that sound authentic, not robotic. Five-star reviews get thank-you responses with subtle upsell mentions. Negative reviews get empathetic, professional responses with resolution offers. You approve every response before it posts.
Automated Review Requests After Every Job
Enter a customer's name, phone number, and email after closing a job. The system sends a review request via SMS with a direct link to your Google review page. A follow-up reminder goes out 3 days later if they haven't reviewed yet. Businesses using automated requests see 3-5x more reviews than those relying on verbal 'please review us' asks.
Technical Specifications
Frequently Asked Questions
Common questions about Wumty Reputation.
How does Wumty Reputation compare to Birdeye or Podium?
Will this get my Google Business Profile suspended?
Can I customize the review request message?
What happens with negative reviews?
What happens if I cancel?
Can I embed reviews on my website?
A roofing company with 12 Google reviews competes against one with 87 reviews. Even if both do excellent work, the company with 87 reviews gets more calls, more clicks, and better local search rankings. Google’s local algorithm weights review quantity and recency heavily — a business that consistently earns new reviews signals active, trustworthy operation.
Launching Soon — Wumty Reputation is in development. Join the waitlist to get early access and founding member pricing.
The problem isn’t quality of work. It’s the ask. Most service businesses rely on verbal requests: “Hey, if you liked the work, leave us a review on Google.” The customer says sure, drives home, and forgets. The review never happens. Wumty Reputation replaces the awkward verbal ask with automated SMS and email requests timed for maximum response rates.
How It Works
Step 1: Close a Job, Trigger a Request
After completing a job, enter the customer’s name, phone number, and email in the Wumty Reputation dashboard (or trigger it from Wumty Forms if the lead came through your website). The system sends an SMS with a direct link to your Google review page within minutes of job completion — when satisfaction is highest.
Step 2: AI Drafts Responses
When a review comes in on Google, Yelp, or Facebook, the AI drafts a response within 2 minutes. Five-star reviews get personalized thank-you messages. Three-star reviews get responses that acknowledge the feedback and invite further conversation. One-star reviews get empathetic, professional responses with resolution offers. You approve every response before it posts.
Step 3: Track Your Reputation
The dashboard shows your overall rating, review volume trends, and sentiment analysis across all platforms. Monthly email reports summarize new reviews, average rating changes, and response rate metrics. Spot trends early and address issues before they become patterns.
What It Replaces
| Feature | Birdeye ($299/mo) | Podium ($249/mo) | Wumty Reputation ($39/mo) |
|---|---|---|---|
| Review requests (SMS) | Yes | Yes | Yes |
| AI response drafts | Yes | Limited | Yes |
| Google + Yelp + Facebook | Yes | Yes | Yes |
| Negative review alerts | Yes | Yes | Yes |
| Review widget | Yes | Yes | Yes |
| Video reviews | Yes | Yes | No |
| Team performance | Yes | Yes | No |
| Benchmarking reports | Yes | No | No |
| Monthly cost | $299+ | $249+ | $39 |
The features Wumty Reputation omits — video reviews, team performance tracking, benchmarking — are enterprise features that businesses with under 50 employees rarely use. The features that actually drive review growth — automated requests, AI responses, and multi-platform visibility — are all included.
Why Reviews Matter for Local SEO
Google’s local search algorithm uses three primary signals: relevance, distance, and prominence. Reviews are the strongest prominence signal. A business with more recent, positive reviews ranks higher in the Local Pack (the map results at the top of local search queries) and earns more clicks from the organic results below.
The numbers are clear:
- Businesses with 40+ Google reviews earn 2.5x more clicks than those with under 10
- Review recency matters: reviews from the last 90 days carry more weight than older reviews
- Responding to reviews (positive and negative) signals active management to Google
- Star rating directly impacts click-through rate: 4.5+ stars earn significantly more clicks than 3.5-star businesses
Wumty Reputation attacks all four dimensions: more reviews (automated requests), more recent reviews (ongoing request automation), active responses (AI drafts for every review), and higher ratings (negative review alerts let you address issues before they multiply).
Real Example: Roofing Company Review Growth
A roofing company with 14 Google reviews (4.3 average) activates Wumty Reputation. After each completed job, the system sends a review request via SMS. Results after 90 days:
- Reviews: 14 → 47 (33 new reviews from automated requests)
- Average rating: 4.3 → 4.7 (new reviews skew positive because satisfied customers respond to automated asks)
- Response rate: 0% → 100% (AI drafts response for every review, owner approves in under a minute)
- Local Pack ranking: Not visible → Position 2 for “roofer near me” in their city
- Monthly leads: 8 → 19 (from improved search visibility and trust signals)
The $39/mo subscription paid for itself within the first week.
Pairs With Other Wumty Add-Ons
- Wumty Forms — When a lead comes through your website form and you close the job, trigger a review request from the same customer record. Forms captures the lead, Reputation closes the loop.
- Wumty AI Writer — Publish content that drives traffic. Traffic generates leads. Leads become customers. Customers leave reviews. The full flywheel.
- Wumty Analytics — Track how review volume and rating changes correlate with search visibility and traffic. See the ROI of your reputation investment.
- Wumty Complete — Get all 5 add-ons for $89/mo instead of $125/mo individually. Save 29%.
Turn Happy Customers Into 5-Star Reviews
Launching soon. Automated review requests, AI-powered responses, and multi-platform aggregation. $39/mo, replaces $250+/mo enterprise tools.